Susanne: Hi, Mario. Can you help me prepare some things for the next month?

Mario: OK, sure. What can I help you with?

Susanne: I need to visit the customer in Germany. It's important.

Mario: What can I do to help?

Susanne: Can you send an email to the customer? Ask them when I can visit them next week. Please do this first. It's a priority and very urgent.

Mario: Right. I'll do it today.

Susanne: Thanks. This next task is also important. Can you invite everyone to the next team meeting?

Mario: Yes, I will.

Susanne: But first you need to book a meeting room. After that, please send everyone an email about it.

Mario: Yes, of course.

Susanne: And finally, can you write a short report about our new project? I have to give a presentation to our managers next month. Please do it when you have time – sometime in the next two or three weeks. It's not too urgent.

Mario: Sure, no problem. I can do it this week.

Susanne: There's no hurry. Take your time.

John: Hi, this is John. Thanks for calling. I'm not here at the moment, so please leave a message and I'll call you back.

Marina: Hi, John, this is Marina Silva calling from Old Time Toys. Your colleague Alex gave me your phone number. She said you can help me.

I need some information on your new products. Could you please call me when you are back in the office? My phone number is 0-2-0-8, 6-5-5-7-6-2-1.

Also, can you please email me your new brochure and information about your prices? My email address is Marina, that's M-A-R-I-N-A, dot Silva, S-I-L-V-A, at O-L-D-T-I-M-E hyphen toys dot com.

Thanks a lot. I look forward to hearing from you.

Staff: Hello, Gino's.

Jamie: Hi. Can I book a table for tomorrow night, please?

Staff: How many people is it for?

Jamie: Four.

Staff: And what time would you like?

Jamie: About eight, eight thirty maybe?

Staff: Let's see ... We're pretty busy tomorrow, so I can do half past seven or nine.

Jamie: Oh. OK, then. Half seven, please.

Staff: What name is it?

Jamie: Jamie.

Staff: J-A- ...?

Jamie: M-I-E

Staff: OK, so that's a table for four at half past seven tomorrow evening.

Jamie: Great. Thanks! Bye.

Staff: Bye.

Staff: Hello, Gino's.

Jamie: Hi, I called earlier to book a table for four and I was wondering if I can make it for six instead?

Staff: Ah, what name was it?

Jamie: It's Jamie.

Staff: Table for four at half past seven. So you want to change it to 6 o'clock?

Jamie: No, sorry. Can I make it for six people?

Staff: Oh, I see. Sorry! That shouldn't be a problem. I can move you to a bigger table but it will be nearer the kitchen. Is that OK?

Jamie: No problem. Is it possible to change the time as well? Make it a little bit later?

Staff: Ah ... yeah, we can. Is eight OK for you?

Jamie: Perfect, thanks!

Staff: Lovely. See you tomorrow, then.

Jamie: Thanks! Bye!

Staff: Thanks. Ciao!

A

A: Hello, Doctor Miller. It's nice to meet you.

B: Please call me Peter.

A: OK. Are you a medical doctor? It must be helpful when you sell medical equipment.

B: Actually, no. My doctorate was in electronic engineering, but it's still helpful for me when I sell our equipment.

B

Good morning, everyone. I'm happy to be here today to tell you about our new project. My name is Alessandro Rossi. I'm the project leader on the Starlight programming project.

C

Pleased to meet you. Here's my card. My real name is Megumi Tanaka, but people who are not from my country think it's difficult to say my name, so I use another name, Meg, when I'm working internationally.

D

Hello, everyone. My name's Andres Mulligan. I'm very happy to be joining this team for the next few months and learning more about research and development.

Student: Hi. Excuse me.

Student B: Yes?

Student: Where's the library?

Student B: The library? It's next to the registration office.

Student: Ah ... sorry, I'm new. Where's the registration office?

Student B: No problem. See the big building over there?

Student: Yes.

Student B: OK, so that's the lecture theatre. Next to that, on the right, is the registration office. And next to that is the library.

Student: I see. Thanks!

Student: Hello?

Librarian: Hello.

Student: Is this the library?

Librarian: Yes, it is. Quiet, please.

Student: Oh, sorry. Thank you.

Librarian: Can I help you?

Student: Er, yes, please. I want to borrow some books. What do I need?

Librarian: You need a library card. Here's the application form. You can take up to six books maximum today.

Student: OK. Six books.

Librarian: Yes. You have two weeks to read the books. Then you bring them back.

Student: And if I'm late?

Librarian: Every day you are late there is a fee of fifty pence.

Student: OK, 50p a day. Er, anything else?

Librarian: Mobile phones must be switched off in the library. You can bring your laptop, but please use headphones to watch videos or listen to music.

Student: OK, great.

Librarian: And you can't bring food or drink.

Student: No food, no drink. And ...?

Librarian: And please speak quietly! People are working here.

Student: Oh! Oh, OK. Thank you.

Librarian: You're welcome.

Peter: Hi, my name's Peter. What's your name?

Carla: Hi, Peter. I'm Carla. I'm new here.

Peter: Welcome to the company, Carla.

Carla: Thanks, Peter. I'm happy to be here and it's nice to meet you.

Peter: It's nice to meet you too.

Carla: Where do you work?

Peter: I work in the design team. We sit over there.

Carla: I'm in the marketing team. I started last week.

Peter: You work in marketing? That's very interesting.

Carla: Yes, it is. I'm enjoying it. But there are a lot of new things to learn.

Peter: I'm sure there are. I'm happy to help you if I can.

Carla: Thank you, Peter. What do you do in the design department?

Peter: I design new products.

Carla: That sounds interesting. I plan marketing events for new products. So I think we'll work together sometimes.

Peter: That would be great. So, where are you from, Carla?

Carla: Brazil. And you?

Peter: I'm from the UK.

Carla: How long have you been here?

Peter: I've worked here for three years but I actually moved here from the UK five years ago, to study.

Teacher: So, now you've got the important information, it's time to meet each other. Everyone turn to the people next to you and introduce yourselves.

Cara: So, hi. I'm Cara. And you are?

Robert: Robert.

Selim: Selim.

Cara: Nice to meet you!

Robert and Selim: You too.

Robert: Nice accent. Where are you from?

Cara: I'm from Glasgow.

Robert: Oh, really? My mum's from near Glasgow, so I'm half Scottish.

Cara: Cool. Do you live in Scotland?

Robert: No, we live in England, near Manchester. My dad's from there. What about you, Selim?

Selim: I'm from Leeds originally but I grew up near London.

Cara: Are you both doing history on its own?

Selim: No. I'm doing history and German.

Robert: I'm doing it with maths, actually.

Selim: History and maths. That's different!

Robert: Yeah, I couldn't decide between arts and sciences. Maths doesn't help with remembering dates, though! And you?

Cara: I'm doing history and French.

Selim: I wanted to do French but German was easier, so I took that.

Cara: German is so hard!

Charles: Hello, Julian.

Julian: Hello, Charles. How are you?

Charles: I'm fine. Fine. Julian, do you remember Alyssa?

Julian: No, I don't.

Charles: She's Ben's sister. Do you remember? We were all at Ben's wedding together.

Julian: Ah, yes, I do – in that old castle. Was it in January?

Charles: Yes, it was! Alyssa was there.

Alyssa: Hello. Nice to meet you ... again.

Julian: Hello, nice to meet you too, Alison.

Alyssa: I'm not Alison.

Julian: What?

Alyssa: My name isn't Alison. It's Alyssa.

Julian: I'm sorry. Nice to meet you, Alyssa.

Charles: Good. Would you like a drink?

Julian: Good idea.

Alyssa: Yes, please.

Charles: Here you are.

Alyssa and Julian: Thanks!

Customer 1: Can I have an orange juice, please?

Server: Regular or large?

Customer 1: How big is a large?

Server: This is a large. This is a regular.

Customer 1: I'll have a large, then, please. Without ice.

Server: OK, coming up.

Customer 1: Sorry, I wanted freshly squeezed orange juice.

Server: I'm afraid we only have bottled juices.

Customer 1: Oh, then I'll have an apple juice instead, please.

Server: Here you go. That's £3.50, please.

Customer: Thanks.

Server: Thank you.

Server: Can I help anyone?

Customer 2: Who's next?

Customer 3: You were first, I think.

Customer 2: What teas do you have?

Server: Breakfast tea, mint and green tea.

Customer 2: A mint tea and a slice of lemon cake, please.

Server: To eat in or take away?

Customer 2: Take away, please.

Server: There you go. That'll be £4.20, please.

Customer 2: Sorry, I've only got a fifty.

Server: That's OK. Here's your change … 5, 10, 30, 50.

Server: Who's next?

Customer 4: Can I have a ...

Customer 3: Sorry, I think I was in front of you.

Customer 4: Oh, sorry!

Customer 3: Can I have a chocolate chip cookie, please?

Server: Would you like a drink with that?

Customer 3: No, thanks. Just the cookie.

Server: OK, then. That's 95p, please.

Customer 3: Thanks. I think that's right.

Server: 50, 70, 80, 85, 90, 92, 94, yep, 95. Thank you.

Cara: So for our group project, do you want to start this week?

Selim: Yeah, I want to start early so we have enough time.

Robert: Me too, but I've got a big maths project too.

Cara: How about we meet first to plan what we're going to do? Just for an hour.

Robert: Good idea, Cara.

Cara: When are you free?

Robert: I can always do mornings before 10.

Cara: Robert … Uh …

Selim: I'm sleeping before 10!

Robert: OK! OK, so when are you two free?

Cara: Wednesdays are good for me. But not very early, please!

Selim: I can't do the mornings on Wednesdays but I have 3 till 5 free.

Robert: I can do 4 o'clock, just before my maths class.

Cara: Great, 4 then. Where shall we meet?

Selim: The library?

Robert: I don't know. The library isn't a good place for a planning meeting as we can't talk in there.

Cara: How about the university café? It's near the library. We can talk in there. And eat cake.

Selim: Cake is good.

Robert: OK, so Wednesday at the café. I need to leave at ten to five to go to my maths class.

Cara: No problem. Planning will take less than an hour.

Selim: OK! See you Wednesday for cake.

Robert and Cara: See you, Selim!

Shop assistant: Hello, can I help you?

Customer: I'm just looking, thanks.

Customer: Excuse me?

Shop assistant: Yes?

Customer: Where are the changing rooms?

Shop assistant: They're over there. Behind you.

Customer: Thank you.

Customer: Hi. Excuse me again. Do you have this jumper in black?

Shop assistant: Yes, just a moment. What size do you need?

Customer: Extra small, please.

Shop assistant: Here you are.

Customer: How much is this?

Shop assistant: It's £29.

Customer: Can I pay by credit card?

Shop assistant: Yes, you can. Of course.

Shop assistant: Would you like a bag for that?

Customer: Yes, please.

Hello, everyone. Hello! It's nice to see you all here. Welcome to British Life and Language. I am your teacher. My name is Lindsay Black. That's L-I-N-D-S-A-Y Black. Before we begin, some information about the class.

Our class is in room 13, on the first floor. When you go upstairs, turn left to find the room. Again, that's room 13.

We have class twice a week, on Monday and Wednesday. Our class begins at 4.30 p.m. and lasts 90 minutes, so we finish at 6 p.m. That's 4.30 to 6. Please arrive on time, OK?

Also, I have an office hour if you have questions. I'm in office 7B on the second floor. My office hour is Friday at 6 p.m. So, if you have any questions or problems or want to talk to me, it's Friday at 6 p.m. in office 7B.

We begin next week, on March the 13th. That's Monday, March the 13th. The course ends on May the 20th. May the 20th is the last day. I think that's all ... Oh, one more thing. For this course you need the book. Here it is: British Life and Language Level 1 Student's Book. So, please get a copy of the book. I don't want to see any photocopies of the book, thank you! Remember, it's level 1 student's book. Don't buy the teacher's book.

I think that's all, everyone. I look forward to working with you. See you next Monday!